Terms of Service

Effective Date: 01.03.2025

Legal Name: NÉMETH MIKLÓS
Friendly business name: UNQ Marketing
Address: Kolozsvar utca 13, Budapest, Hungary, 1115
EU VAT number: 56583364

Business email: support@mail-unqmarketing.com

 

These Terms of Service ("Terms") govern your access to and use of the services and website (the "Website") provided by NEMETH MIKLOS (UNQ Marketing) ("we," "us," or "our"). By accessing or using the Website or services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

  1. Acceptance of Terms
    By using our Website and services, you accept and agree to be bound by these Terms and any other applicable policies or guidelines referenced herein. If you do not agree to these Terms, you may not use our Website or services.

  2. User Eligibility
    To use our Website or services, you must be at least 18 years old or have the legal capacity to enter into a binding contract. If you are under 18, you may not use our services without the consent of a parent or guardian.

  3. Services Provided
    We provide digital marketing and related services. By accessing the Website, you agree to use these services in accordance with the Terms and the applicable guidelines.

  4. Account Registration
    In some cases, you may be required to create an account to access certain features of the Website or services. You agree to provide accurate, current, and complete information when creating your account and to update this information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

  5. User Obligations and Restrictions
    When using the Website and services, you agree to:
  • Use the Website and services for lawful purposes only.
  • Not engage in activities that may harm, disrupt, or interfere with the Website, our services, or other users.
  • Not violate any applicable laws, regulations, or third-party rights.
  • Not use any automated means to access the Website or services without prior permission.
  1. Payment and Billing
    If you make a purchase or subscribe to paid services, you agree to provide accurate and complete billing information. All payments will be processed according to the pricing and payment terms displayed on the Website. You authorize us to charge your payment method for the services or products you select.

  2. Content Ownership
    The content on the Website, including text, images, logos, videos, and other materials, is the property of NEMETH MIKLOS or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or use any of this content without our prior written consent.

  3. Third-Party Links
    Our Website may contain links to third-party websites or services. These third-party sites are not owned or controlled by us, and we are not responsible for the content, privacy practices, or activities of these third parties. We encourage you to review the terms and policies of any third-party websites you visit.

  4. Privacy Policy
    Your use of our Website and services is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

  5. Termination
    We may suspend or terminate your access to the Website and services at any time, without notice, if we believe you have violated these Terms or engaged in activities that could harm the Website, services, or other users. Upon termination, you must stop using the Website and services immediately.

  6. Limitation of Liability
    To the fullest extent permitted by law, NEMETH MIKLOS will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the Website or services, even if we have been advised of the possibility of such damages.

  7. Indemnification
    You agree to indemnify, defend, and hold harmless NEMETH MIKLOS, its employees, affiliates, and partners from any claims, damages, liabilities, and expenses arising from your use of the Website or services or your violation of these Terms.

  8. Governing Law
    These Terms shall be governed by and construed in accordance with the laws of Budapest, Hungary. Any legal actions or proceedings arising under these Terms shall be brought exclusively in the courts of Budapest, Hungary.

  9. Changes to Terms
    We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the revised Terms will be effective as of the date indicated. Your continued use of the Website and services after such changes constitutes your acceptance of the new Terms.

  10. White-Labeled HighLevel CRM Services

    15.1 Third-Party Platform
    We provide white-labeled HighLevel CRM services to our clients. You acknowledge and agree that HighLevel CRM is a third-party platform that we provide access to under our brand. The actual software, servers, and infrastructure are owned and operated by GoHighLevel.

    15.2 Limitation of Liability
    We are not responsible for any issues, outages, data breaches, or other problems that may occur with the HighLevel platform. This includes but is not limited to:

    Service interruptions or downtime
    Data loss or corruption
    Security breaches or unauthorized access to data
    Changes to the HighLevel platform's features or functionality
    Any other technical issues related to the HighLevel platform

    15.3 Support for Platform Issues
    For any issues related to the core functionality of the HighLevel platform, you acknowledge that you may need to contact GoHighLevel directly at gohighlevel.com.

    15.4 Data Processing
    When you use our white-labeled HighLevel CRM services, you acknowledge that your data may be processed according to GoHighLevel's own privacy policy and terms of service, in addition to our policies.

    15.5 Service Continuity
    We cannot guarantee the continued availability of the HighLevel platform or its features, as these decisions are made by GoHighLevel and are beyond our control.

    15.6 Acceptance of Risk
    By using our white-labeled HighLevel CRM services, you accept all risks associated with using a third-party platform and agree to hold us harmless for any issues arising from GoHighLevel's platform, services, or decisions.

  11. AI Technologies and Services

    16.1 AI-Powered Features
    Our Services may include or incorporate artificial intelligence ("AI") technologies, including but not limited to:

    • AI-powered text and voice agents for customer support
    • Automated content generation and recommendations
    • AI-enhanced analytics and reporting tools
    • AI-driven quality assurance systems
    • Natural language processing capabilities
    • Voice recognition and speech-to-text conversion

    16.2 Your Interactions with AI Systems
    By using our AI-powered features, you acknowledge and agree that:

    • You may be interacting with automated AI systems rather than human agents in some instances
    • AI-generated responses and content are created through algorithmic processes
    • AI systems may analyze patterns in your data and interactions to provide personalized services
    • We will clearly disclose when you are interacting with an AI system versus a human agent
    • You can request human intervention at any point during AI interactions

    16.3 Data Collection for AI Systems
    Our AI systems collect and process data from your interactions with our Services. This includes:

    • Text inputs and responses in chats or messages
    • Voice recordings when you use voice-enabled features
    • Usage patterns and preferences
    • Content you create or share through our Services
    • Technical information about your use of the Services

    All data collection and processing for AI purposes is subject to our Privacy Policy.

    16.4 AI Training and Improvement
    You acknowledge and agree that we may use data from your interactions with our Services to train, improve, and develop our AI systems, subject to the following conditions:

    • We will anonymize and aggregate data when possible to protect your privacy
    • We implement appropriate security measures to protect any data used for AI training
    • We will not use your confidential business information to train AI systems without your explicit consent
    • You can opt out of having your data used for AI training by contacting us at support@mail-unqmarketing.com

    16.5 AI-Generated Content
    When our Services generate content using AI technologies:

    • We do not guarantee the accuracy, completeness, or appropriateness of AI-generated content
    • You are responsible for reviewing and verifying any AI-generated content before using it for business or other purposes
    • AI-generated content should not be relied upon as professional advice (legal, medical, financial, etc.)
    • We reserve the right to monitor and moderate AI-generated content
    • We may remove any AI-generated content that violates our policies or applicable laws

    16.6 AI Voice Technologies
    When using our AI voice technologies and services:

    • Voice recordings may be processed to provide the requested service and to improve our systems
    • You will be notified before voice recording begins
    • Voice data may be transcribed into text for further processing
    • We implement security measures to protect voice data from unauthorized access
    • You can request deletion of your voice recordings by contacting support@mail-unqmarketing.com

    16.7 Intellectual Property for AI-Generated Content
    With respect to content generated by our AI technologies:

    • The Company retains all intellectual property rights in the AI systems and technologies themselves
    • For content generated by our AI systems based on your inputs or instructions, you receive a license to use such content for your business purposes
    • This license is non-exclusive, worldwide, and royalty-free
    • You may not claim ownership of the underlying AI algorithms or models
    • We reserve the right to generate similar content for other users
    • You are responsible for ensuring your use of AI-generated content does not infringe third-party rights

    16.8 AI Usage Limitations
    You agree not to use our AI technologies to:

    • Generate, upload, or distribute content that violates our Content Standards or applicable laws
    • Create deepfakes or other misleading synthetic media without proper disclosure
    • Impersonate individuals without their consent
    • Engage in automated spamming or harassment
    • Attempt to manipulate, test boundaries, or evaluate the AI systems in ways that could cause harm
    • Attempt to extract training data, model parameters, or proprietary information
    • Use the AI systems to develop competing products or services

    16.9 Transparency and Human Oversight
    We are committed to responsible AI use, including:

    • Clear disclosure when content is AI-generated or when you are interacting with AI systems
    • Maintaining human oversight and supervision of our AI systems
    • Regular evaluation and testing of AI systems for bias, safety, and security
    • Providing mechanisms for you to report concerns about AI-generated content or interactions
    • Offering options to request human intervention when interacting with AI systems

    16.10 Changes to AI Technologies
    Our AI technologies are continuously evolving. We reserve the right to:

    • Modify, update, or discontinue any AI features without prior notice
    • Change how our AI systems process or use data
    • Introduce new capabilities or restrictions to our AI features
    • Adjust pricing for AI-powered features as technology and costs evolve

    We will notify you of significant changes through updates to these Terms or direct communications.

    16.11 Third-Party AI Technologies
    Some of our AI-powered features may incorporate technologies from third-party providers. When using these features:

    • Your data may be processed according to both our terms and the third-party provider's terms
    • We have agreements with third-party AI providers to protect your data
    • We are not responsible for changes, discontinuations, or issues caused by third-party AI providers
    • We will make reasonable efforts to notify you of significant changes to third-party AI services

    16.12 Assumption of Risk for AI Technologies
    You acknowledge and accept that:

    • AI technologies are rapidly evolving and may contain errors or limitations
    • AI systems may occasionally produce unexpected, inaccurate, or inappropriate outputs
    • The use of AI-generated content or decisions based on AI recommendations are at your own risk
    • We are continuously improving our systems but cannot guarantee perfect performance
    • You will exercise appropriate caution and judgment when using AI-generated content
  12. SMS/Text Messages

    17.1 SMS Program Description
    Our SMS program provides text messages for appointment reminders, events, receipts, customer service, and occasionally promotional messages when you opt in. Message frequency varies depending on your interaction with our services.

    17.2 Opting Out
    You can cancel the SMS service at any time. Simply text "STOP" to the shortcode (number provided). Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially.

    17.3 Help and Support
    If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance or email to support@mail-unqmarketing.com

    17.4 Carrier Liability
    Carriers are not liable for delayed or undelivered messages.

    17.5 Message and Data Rates
    Message and data rates may apply for messages sent to you from us and from you to us. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

    17.6 Recurring Messages Disclosure
    By opting into our SMS program, you authorize us to send recurring text messages to the mobile phone number you provide. Depending on your service selection, you may receive regular recurring messages. You are not required to agree to receive recurring messages as a condition of purchasing any goods or services.

    17.7 Prohibited Content
    Our SMS messages will never contain:

    Phishing attempts, smishing, or social engineering to manipulate you into sharing private information
    Illegal content (all content complies with federal and state laws)
    SHAFT content (sex, hate, alcohol, firearms, and tobacco) that does not follow federal and state law and regulations

    17.8 SMS Opt-In Data Protection
    All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the Text Message services necessary to deliver the SMS service. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

    17.9 Privacy for SMS Services
    For privacy-related inquiries regarding our SMS service, please refer to our Privacy Policy

  13. Contact Us
    If you have any questions or concerns about these Terms of Service, please contact us at support@mail-unqmarketing.com